Support

We aim to reply within two working days.

Reports of harmful content are reviewed within 24 hours.

Reporting content or a user

Every question, answer and post has a ⋯ menu with a Report option. Choose the reason that fits best and we will review it within 24 hours. Where content breaks our community rules, we remove it and act on the account responsible.

If you cannot access the app, email us at support@askmajlis.app with a description of the content and where you saw it.

Blocking someone

Use the same ⋯ menu and choose Block user. Blocking works both ways: you will not see their questions, answers or posts, and they will not see yours. You can undo it at any time under Profile → Blocked accounts.

Deleting your account

Open Profile → Delete account in the app and confirm with your password. Your email address, password, phone number and profile photo are erased straight away, and your display name is replaced with "Deleted user".

Public questions that have already been answered remain on Majlis, because other people rely on them and a scholar wrote the reply — but they are no longer connected to your name. Scholars can choose whether their answers stay. The full detail is in our Privacy Policy.

If you cannot access the app, email support@askmajlis.app from the address on the account and we will delete it for you.

Trouble signing in

No verification code: check your spam folder, then use "resend code" on the verification screen.
Forgotten password: email us and we will help you regain access.
"Too many attempts": a safety limit after repeated tries. Wait 15 minutes and try again.

Becoming a verified scholar

Open Profile → Become a scholar and submit your biography, credentials and references. We review each application by hand, so please allow a few days. Verification means we have checked the credentials submitted — it is not an endorsement of every opinion given.

Privacy requests

To request a copy of your data, correct it, or ask any question about how it is handled, email support@askmajlis.app. We respond within 30 days, as required by the GDPR.